You can choose between a refund or a exchange on full priced items (Personalised items are not refundable) Our Returns Form must be completed.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Earrings cannot be returned due to health and safety reasons.
• Return shipping methods and associated costs are the responsibility of the customer. We recommend using a fully tracked and signed service, we are unable to refund any lost, missing, or damaged parcels.
• Once we receive your return your refund will be processed within 5-7 working days.
• We operate a 14-day return policy (including bank holidays and weekends).  Goods must be back with us by the 14^th day.  The returns period starts from the first day delivery was attempted.  If you return something outside of the returns period, you will receive a Store Credit